Friday, August 9, 2013

Service Upgrade: New & Improved Bill Payer

As a Member of St. Cloud Federal Credit Union, you have the opportunity to use our Bill Payer service, free of charge.  For those of you who don’t know, Bill Payer is a safe and secure way to pay your bills online through your checking account at SCFCU.  It’s a convenient alternative to writing out checks each month, or logging onto individual business websites.  An exciting upgrade is coming soon for Bill Payer service.

Effective August 14th, we are converting to a new Bill Payer provider.  No worries, current users -  all of your Payees, Payment History, and Scheduled Payments will automatically convert to the new provider.  However, there are a few things we’d like to make you aware of.
  • Payments that you set up prior to the upgrade, that had a process date after August 13th, will now have a different ‘Send Date’.  The term ‘Process Date’ will now be used within Bill Payer instead of ‘Send Date’.  It is extremely important that you log in to your Bill Payer account after August 14th and review your ‘Process Dates’ (The ‘Process Date’ is the date the funds are deducted from your checking account.) to assure things transferred over.

  • All of your Payees will default to ‘Check Payment’ status at the time of the upgrade.  However, those Payees may convert to ‘Electronic Payment’ status when the first payment is processed with our new provider.

  • The most exciting change is that Bill Payer will be available for your mobile device by the end of the first quarter in 2014.

If you have any questions or concerns about our Bill Payer upgrade, please feel free to contact Barb at (320)258-2150, or Karen at (320)258-2169.

To learn more about accessing Bill Payer, click here.  If you’d like help walking through setting up Bill Payer, check out this video.  Happy Bill Paying!

Our mission is to educate, support, and encourage our Members to become Financially Fit.

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