Online Security – Scam Attempt - (7-14-14)
St. Cloud area residents reported recently that they received a phone call from an automated system claiming there is a problem with their "card" – implying that their debit or credit card had been cancelled, rendered inactive, etc. -- and instructing them to "press 1". No credit union or bank was mentioned in the recorded message. This appears to be an attempt to get the recipient of the call to reveal personal information. At St. Cloud Federal Credit Union, we do not use any type of automated call system, and we do not ask members for account information, which we already have on hand. The best thing a person can do when confronted by this type of phone call is to simply hang up. The scammers in this case are not calling a specific person. These automated call systems simply call numbers in a particular geographic area until someone answers. And then the scammers hope someone will give them their sensitive information, such as Social Security Number, account numbers, etc.